Help!
If you are having any problems whatsoever once you have text a track selection into us, please e-mail contact@clublandtv.com.
Full Terms & Conditions of SMS Selection Service
The SMS selection service on Clubland TV is operated by Penny St. TV Ltd. Each SMS selection message sent to the channel costs £1, plus the cost of a standard network message. The standard network message may be included in your mobile contract/tariff’s inclusive messages but the £1 cost of the selection message will not be included and will be charged to your bill or deducted from your credit.
To raise a complaint or query please either:
- E-Mail: contact@clublandtv.com
- Call: 01254 264120 (10.30am – 5.30pm Monday – Friday)
- Write To: Clubland TV, 9-13 Penny St, Blackburn, BB1 6HJ
To help us with your query please include your mobile number in the e-mail/letter or have the details to hand when you call. We will normally get back to you within 24 hours from the point we receive your message, this may mean that if you get in touch over a weekend, we won’t be able to look at your message till Monday.